Where are the Zimbabwean fintechs?

By Chido Dzinotyiweyi | Oct. 6, 2023

EcoCash has become a leading example of fintech in action in Zimbabwe.

IN the ever-evolving landscape of finance and technology, the role of fintech companies cannot be overstated.

Across the globe, these agile, innovative startups are disrupting traditional financial services, offering solutions that range from digital payments and lending to blockchain-based innovations.

However, one might wonder: Where are the Zimbabwean Fintechs?

While Zimbabwe has made remarkable strides in various sectors, including agriculture and mining, its fintech ecosystem has been relatively quiet on the global stage.

This absence raises questions about the potential of fintech in this nation, which is rich in talent and possesses a burgeoning tech-savvy population.

With economic and financial challenges being some of the biggest hindrances to the growth of the Zimbabwe economy, it is paramount that we engage the shortcomings hindering venture development in this area.

In this article we will explore the factors contributing to the apparent shortage of Zimbabwean fintechs and what can be done to nurture this industry.

A promising market

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Zimbabwe, with its population increasingly connected to the internet and mobile devices, represents an exciting market for fintech innovation.

The country has a young, tech-oriented demographic that is open to digital financial services.

Additionally, the adoption of mobile money platforms like Ecocash demonstrates the potential appetite for fintech solutions.

First, we must establish what is meant by a Fintech. A financial technology (Fintech), refers to a broad category of innovative technologies that leverage advancements in information technology to enhance and streamline financial services.

These services can include everything from digital payments and peer-to-peer lending to investment platforms, insurtech, and blockchain-based solutions.

Fintech companies aim to improve the efficiency, accessibility, and affordability of financial services while often challenging traditional financial institutions.

Africa has witnessed a significant rise in fintech adoption, driven by factors, such as the growing youth population, increasing smartphone penetration, and the need for financial inclusion. According to the Global Fintech Index, several African nations, including South Africa, Nigeria, Kenya, and Egypt, have established themselves as fintech hubs. For instance, in Zimbabwe, the adoption of mobile money platforms like EcoCash has been remarkable. EcoCash, launched by Econet Wireless, has become a leading example of fintech in action.

It allows users to make digital payments, transfer money, pay bills, and access other financial services using their mobile phones.

Southern Africa, as a region, has also seen the emergence of innovative fintech startups like Yoco in South Africa. Yoco provides point-of-sale (POS) solutions that enable small businesses to accept card payments through their smartphones or tablets.

This innovation addresses the need for businesses to adapt to digital payment trends and expand their customer base.

Challenges to fintech growth

Despite the promise, several challenges have hindered the growth of fintech in Zimbabwe:

Regulatory Hurdles: Fintech is highly regulated, and navigating Zimbabwe's regulatory landscape can be complex. Startups often face hurdles in obtaining the necessary licenses and approvals to operate.

Access to Capital: Access to funding, especially venture capital, is crucial for fintech startups. Zimbabwe's capital market for startups is still developing, making it challenging for entrepreneurs to secure the necessary investment. Very few start-up have successfully raised Seed and Series A rounds in Zimbabwe. Improving access to capital for venture development will enable this category to grow.

Infrastructure: While internet penetration is increasing, connectivity and digital infrastructure issues remain. A robust fintech ecosystem requires reliable and fast internet access.

Trust and Security: Building trust in digital financial services is vital. Concerns over security and fraud can deter potential users from embracing fintech solutions. The trust required must be instilled across the entire financial system in order for Fintechs to work in Zimbabwe.

Education and Awareness: Fintech is a relatively new concept for many Zimbabweans. Raising awareness and educating the public about the benefits of fintech services is crucial. This can be started at schools and Universities through case studies and sessions with guest speakers.

Despite these challenges, there are signs of progress in Zimbabwe's fintech space:

Mobile Money Dominance: Mobile money services like EcoCash have gained widespread acceptance, demonstrating the appetite for digital financial solutions.

Local Innovations: Some Zimbabwean startups are making strides in areas like digital payments, peer-to-peer lending, and blockchain technology. Examples include Paynow founded by Vusi Ndebele, a digital payment gateway and Senditoo founded by Tawana Tyaranini , a global remittance platform.

Regulatory Reforms: The Reserve Bank of Zimbabwe has taken steps to create a conducive environment for fintech. Initiatives like the regulatory sandbox provide a platform for innovation.

Nurturing Zimbabwean fintechs

So, what can be done to nurture Zimbabwean fintechs?

Streamlined Regulations: Simplifying and streamlining regulatory processes can make it easier for startups to operate within the law.

Access to Capital: Encouraging the growth of venture capital firms and angel investors can provide much-needed funding for fintech startups.

Infrastructure Investment: Continued investment in digital infrastructure, including internet connectivity, is essential.

Cybersecurity: Strengthening cybersecurity measures and building trust in digital financial services is paramount.

Education and Awareness: Promoting fintech literacy and awareness can help the public understand the benefits and risks of these technologies.

African fintech companies have played a significant role in promoting financial inclusion, especially in areas with limited access to traditional banking services.

This aligns with the broader global trend of fintech acting as an enabler of financial inclusion, empowering individuals and businesses by providing access to essential financial services through digital means.

Zimbabwe has the potential to become a vibrant hub for fintech innovation in Africa.

The market is promising, and there is local talent waiting to be tapped.

However, addressing regulatory challenges, improving access to capital, and building robust digital infrastructure are essential steps toward nurturing the growth of Zimbabwean fintechs.

With the right support and a conducive environment, these startups could play a significant role in shaping the future of finance in the nation and beyond.

The question of "Where are the Zimbabwean fintechs?" may soon be answered with, "They are here, innovating and transforming financial services for the better".

Dzinotyiwei is a technology entrepreneur. These weekly New Horizon articles, published in the Zimbabwe Independent, are coordinated by Lovemore Kadenge, an independent consultant, managing consultant of Zawale Consultants (Pvt) Ltd, past president of the Zimbabwe Economics Society and past president of the Chartered Governance & Accountancy Institute in Zimbabwe (CGI Zimbabwe). — [email protected] or mobile: +263 772 382 852.