Exciting times are beckoning in the Zimbabwe Aviation sector following the recent aggressive expansion of the country’s airports which has seen the entrance of new aviation players like Aviation Ground Services (AGS).
AGS was awarded a licence this year to carryout out its handling duties at the country’s airports in a move that has introduced competition on the handling side of aviation.
Coupled with the government Open Skies policy, global airlines have already started plying their trade in Zimbabwe.
Qatar Airways and the increase in flights by Fly Emirates has created an opportunity for new players in the handling services and the coming of AGS on the handling fray has created a window of opportunity for customer excellence.
“There are exciting times for Zimbabwe folllwing a massive investment by the government towards the expansion of airports which has now lured more airlines,” AGS said in an interview.
“The open skies policy is bearing fruit and Airlines have welcome this development which has now been extended to include ground handling. AGS take this opportunity to give customers value for their money.”
“Our promise to our customers is to always conform to conform to international best practices.
We make sure that our clients consistently meet turnaround times.
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We place a premium on the safety and comfort of passengers and on security of cargo.”
Aviation analysts have chipped in saying competition on the handling side of aviation was good going foward.
“Competition is good for customers as they get a choice. Competition pushes standards up. Zim poised to become regional hub for aviation.
“ Passenger, tourism, business, cargo numbers will go up for the benefit of the country,” said an analyst who requested anonymity.
This publication is informed that companies like AGS have invested heavily in equipment and training. New equipment can handle any size aircraft including A380 airbuses.
“Board of Airlines, which lobbied for a second ground handler are happy. Gone are the days of monopoly,” added the analyst.
AGS dismissed allegations that the company had come in to take away business from state-owned National Handling Service.
AGS said it was working in harmony with NHS in a quest to bring service excellence to travellers.
