Advice to first-time managers

One of the most crucial skills for a manager is effective communication.

BECOMING a manager for the first time can be an exhilarating and daunting experience.

It marks a significant milestone in one's career, signifying a transition from being an individual contributor to leading and guiding a team. It is a significant step in your career but comes with new responsibilities and expectations. To help you navigate this transition successfully, here is some valuable advice for first-time managers.

Embrace open communication

One of the most crucial skills for a manager is effective communication. Foster an environment of open communication with your team members. You must encourage them to share their ideas, concerns, and feedback.  Actively listen to their perspectives and provide constructive feedback. Promoting open communication will build trust, enhance collaboration, and create a positive work culture. Encourage two-way communication by allowing team members to share their opinions during meetings or through anonymous suggestion boxes.  Constructive feedback plays a vital role in growth and improvement; provide regular feedback that is specific, objective, and supportive. Building trust and psychological safety is essential -- be transparent, honest, and reliable to foster an environment where individuals feel safe expressing themselves without fear of judgment or negative consequences.

Address conflicts promptly and effectively by encouraging open dialogue and finding mutually agreeable solutions. Utilise various communication channels to accommodate different preferences within the team.  Lead by example by being approachable, actively seeking input from team members, and valuing open communication. By embracing open communication as a first-time manager, you create an environment that fosters trust, collaboration, and innovation—tapping into your team members' diverse perspectives and ideas for better decision-making and overall team success.

Set clear expectations

As a first-time manager, it is essential to establish clear expectations for your team. You must clearly define roles and responsibilities and the goals and objectives they need to achieve.Ensure that everyone understands what is expected of them and how their work contributes to the overall success of the team and organisation.

Develop your leadership skills

Invest time developing your leadership skills through self-reflection, learning from experienced leaders, and seeking feedback from your team members. You must develop your ability to inspire and motivate others, make informed decisions, and handle potential conflicts or challenges.

Delegation

Delegating tasks is an essential skill for managers that allows them to utilize the strengths and capabilities of their team members effectively. As a manager, it is crucial to recognize that you cannot do everything independently and that trusting your team members to take on responsibilities is key to achieving collective success.

When delegating tasks, it is important to consider the individual strengths and skills of each team member. Assigning tasks based on their expertise ensures that the work is completed efficiently and provides opportunities for growth and development.

In addition to assigning tasks, providing the necessary support and guidance is crucial for successful delegation.  By providing ongoing support, managers can help their team members succeed in their delegated roles. Delegation empowers team members and allows managers to focus on higher-level strategic initiatives.  Managers can dedicate their time and energy to more critical decision-making, problem-solving, and long-term planning by entrusting routine or less complex tasks to capable individuals.

Effective delegation fosters a sense of ownership and collaboration within the team.  When team members are entrusted with responsibilities and given autonomy in completing their tasks, they feel valued and motivated.  Delegation encourages them to take initiative, make decisions within their scope of work, and contribute their unique perspectives.

Build relationships

You must build strong relationships with your team members. Take the time to get to know them individually, understand their strengths and weaknesses, and provide support and mentorship.  Show genuine interest in their professional growth and create a supportive and inclusive work environment.

Continuously learn and improve

Being a manager is a continuous learning journey. Study industry trends, best practices, and new management techniques. Seek opportunities for professional development, such as attending workshops or conferences, reading books on management, or joining professional networks. Embrace a growth mindset and be open to feedback and self-improvement.

Lead by example

Lead by example by demonstrating the values and behaviours you expect from your team members. Show integrity, professionalism, and a strong work ethic.Be punctual, reliable, and accountable for your actions. When you set a positive example, your team will likely follow suit.

Conclusion

Becoming a first-time manager is an exciting opportunity for growth and development. You can navigate this new role by embracing open communication, setting clear expectations, developing leadership skills, delegating tasks, building relationships, continuously learning, and leading by example.  Remember that being a manager is not just about managing tasks but also about inspiring and empowering your team to achieve

  • Nguwi is an occupational psychologist, data scientist, speaker and managing consultant at Industrial Psychology Consultants (Pvt) Ltd, a management and HR consulting firm. https://www.linkedin.com/in/memorynguwi/ Phone +263 24 248 1 946-48/ 2290 0276, cell number +263 772 356 361 or e-mail: [email protected] or visit ipcconsultants.com.

 

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